Write-ups of real work, anonymised with consent. The alarm, what it turned out to be, and what we could not verify.
A car transport quote page took about three and a half seconds to show anything. It now takes just over one. The waiting was never in the answers, it was in the trips. Same page, same prices, same look.
Read the case study Case study 03Most AI phone services are a polite voice that takes a message. We built a customer service agent who knows every booking. And the business owns it.
Read the case study Case study 02A vehicle transport business sends a follow-up to everyone who asks for a quote. We changed only its subject line, from a reference number to a question about the customer's own car. Clicks on the booking link went from 4.3 to 7.7 per 100 emails, and we say plainly which part is proven and which part is still an early sign.
Read the case study Case study 01Three alarms came in: everything is slow, three sites are down, we think we are being attacked. All three were real, and not one of them described what was actually wrong. Slow was a ceiling, down was a certificate, an attack was a crawler, and a breach was a backup.
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